Are you lost in different terms or facing some challenges with your trades?

Read our Frequently Asked Questions answers.


Founded in 2017, Markets.Online is the newest broker in the Online Trading market.
It combines a robust and secure trading platform to round-the-clock services to provide a premium experience to traders around the world. Read more on

Markets.Online offers 3 different account types, namely Starter, Average and Master. To discover more about the different account types, click here

To register your Markets.Online account, please click on the “Register” button on our menu and fill in all the required information. Click on ‘Start Trading’ to submit.

To trade the Online Trading market a minimum of $250 and a maximum of $10 000 is required.
Find more information on our accounts here

Markets.Online abides to international regulations governing any financial transactions. As such, we require specific documents to protect both your account and our company against any malicious activities.

The documents to be submitted are:

  1. Proof of payment.
  2. Proof of identity.
  3. Proof of address.
  4. Proof of transaction – The Transaction Authorisation Form (TAF)

Your unique Customer ID can be found on the Top Left corner of your screen. Alternatively, you may contact us via email on [email protected] to get your Customer ID.

If you can’t login to your account, please do one of the following:

  1. Try reseting your password by clicking on Forget Password option.
  2. Contact us via email and we will help you login to your account.
  3. Check your internet connection or related hardware by troubleshooting them.

Please go on this link and select deposit or withdrawal. Follow the procedures to be able to do your monetary transactions.

Online Trading Terms

Online Trading involves currency trading. It is a type of trading that allows traders to place transactions over 24 hours and 5 days. The value of the traded assets changes all the time based on supply and demand rates. This consequently leads to trading opportunities.

A spread is the difference between the BID and ASK prices of an asset. These are usually affected by global economic news.

Pip is short for point in percentage. It is a very small measure of change in a currency pair in the forex market.

A leverage enables traders to increase the trading capacity of their account by increasing the amount of funds available in their trading balance. We recommend beginners to effectively choose their leverage amount.

ASK price of an asset indicates the Offer price.

BID price of an asset indicates the Selling price.

In Online Trading, Going Long means the trader will enter a position in which he/she believes the asset price will rise. On the other hand, Going Short, means that the trader will sell assets before buying them hoping the price will go down.